Please note Amphibian II and Sky Foam run very short. Most customers order two sizes larger than what they measure. Of course, sizing always varies depending on the child. If your child is a medium width, our styles tend to fit true to size, while allowing for room to grow. Wider feet can mean a size up is needed in most cases. Please use our Home Measuring Kit (located at the bottom of the page) to help determine the proper size. And, of course, send us an email or call us to discuss any sizing inquiries.
Product
How do Kurkside's fit?
Do you offer half sizes?
Yes, both Amphibian II and Sky Foam have half sizes above a size 10. All other items are only whole sizes.
Will you carry half sizes in the future?
For some of our new categories, that might be a possibility!
If my child uses an AFO, will your shoes fit?
Of course, there are exceptions, but for the most part, the answer is yes. Typically, we suggest at least one size up and if they are in between sizes, we suggest two sizes. For example, if they measure 8.5, we would suggest the size 10 with an AFO. Please call us with any questions and we are glad to help.
Are your insoles removable?
Yes, all styles have removable insoles, excluding Sky Foam. That stye features a memory foam sock, which is cemented with water base glue. The Casual shoes have a leather insole to help with sweat while the Splashers shoes have a padded EVA insole.
How do you recommend sizing for the Carmenita?
For this particular item, we recommend buying it true to size. If a child measures a 9, order the size 9.
Shipping
How much does it cost to ship?
We offer $5 flat rate shipping on all domestic US orders. If you would like your order expedited, different rates will apply.
Where do you ship?
Currently, we ship to the US and Canada.
Returns + Exchanges
What is your return policy?
We give our community 45 days from the original purchase date to return or exchange new and unused items. For returns and exchanges, please click here
How do I exchange a shoe?
Our community has 45 days to make an exchange for new and unused items. For exchanges, please place a new order for the style, size and color you need. Once we receive your exchange request for the original item, we will send you a prepaid shipping label to print and attach to the original package.
How long until I see my refund?
Typically, it takes 48 hours for your refund to reflect back into your account.
Can I return items that have been worn?
Unfortunately, we cannot allow worn items to be returned. Only items in their original condition will be accepted.
