SHIPPING & RETURNS

Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco

SHIPPING

Why do we charge a $3 flat rate for ground shipping?

We might be in the kid's shoe business, but our brand is made for you, the parents! Returns are free and made to be as easy as possible. In addition, we want to do our part and help provide additional resources for your children and their schools! Our $3 fee allows us to absorb the free returns and giveback to so many communities throughout the country. We simply want to do our part to make your life easier.

RETURNS

Returns are free for customers in the US because we want to make your life as easy as possible. If you are not satisfied with our shoes, no matter the reason, we will find a solution!

Call us at 818-527-2181 or email service@kurkside.com so we can address your needs. If you do end up wanting a return, as long as shoes are returned in their original condition and packaging, you will be refunded the purchase price of the unworn item(s) using your original payment method.

EXCHANGES

We want you to have the best fit possible and the easiest experience. Our exchange process is slightly abnormal, but it will help you get what you want faster. Standard exchange processes can be cumbersome and clog up the warehouse.

We know your time is precious, so here is what we need. If you would like to exchange for a different size, color or style, contact us via phone or email so we do the hard work on our side! In the meantime, place a new order for the item that you would like to try next. This will ensure that your item is in stock and will ship as quickly as possible without waiting for a return/exchange to be processed. We got this!

SIZING QUESTIONS

If you have any questions about fit, size or styles while you're online browsing, check out the FAQ and the feel free to give us a ring (818-527-2181) or send us an email service@kurkside.com. We are glad to help!

school Giveback

We're not crazy. We're just parents

We give money to your kids school! Here’s how