$5 Flat Rate Shipping on all Domestic US Orders

Kurkside

FAQ’s

Regular price $0

Kurkside

FAQ’s

Purple , Size 9
Regular price $0
$ 0 back to your kid's school
Product Details

Orders

How can I pay for my order?

We accept VISA, American Express, Mastercard, Discover and Paypal.

Can I change or cancel my order?

We try and fulfill orders very quickly. Once your order has shipped we cannot modify or cancel your order. If you recently completed your purchase, contact us and we’ll help find a solution.

Can I track my order?

Shortly after your order is shipped, you will receive an email with tracking information. You can also login to your account to track your order.

Have another issue with your checkout or order?

Have an issue not addressed above, contact us and we’ll help find a solution.



Sizing

How should I measure my child's feet for the best fit?

You can print out the Kurkside home measuring kit to measure your child’s feet for the best fit here.

What sizes are available?

"Tiny Toes" range from sizes 5 - 8
"Kiddos" range from sizes 9 - 12
"Big Kids" range from sizes 13 - 2

Do you offer half sizes?

Kids grow at such a rapid rate and typically needs a new size every 60-90 days. Our shoes have a little more wiggle room at the front in order to accommodate growing feet. As such, we only carry whole sizes.

What ages do your shoes typically cover?

As a general rule of thumb, our sizes cover kids ages 2 to 10.

How do your shoes run?

Usually, toward anything dirty, dangerous, steep or off limits. (If you find kids’ shoes that magically run toward nap time or Grandma, buy a case.) But seriously, Kurkside's run short in size with an occasional exception. We are always here to help!

Do your shoes run narrow, wide or extra wide?

The majority of kid's feet tend to run medium to wide. At Kurkside, we thin out our heels and use a medium (to wide) shape to ensure a fit specifically for growing feet.

Other questions about sizing?

Have a question about sizing not addressed above, contact us and we’ll help you out.

Our Promise

Customer service is our number one priority. If you are unhappy for any reason, we will make it right. A member of our team is always here to help!

Delivery & Returns

$5 Flat Rate shipping is provided on all orders to the Domestic US.

We give our community 45 days from the original purchase date to return or exchange new and unused items. For returns and exchanges, please click here

Help

Contact help@kurkside.com at anytime or feel free to chat with us using the icon at the bottom right of the screen.

Orders

How can I pay for my order?

We accept VISA, American Express, Mastercard, Discover and Paypal.

Can I change or cancel my order?

We try and fulfill orders very quickly. Once your order has shipped we cannot modify or cancel your order. If you recently completed your purchase, contact us and we’ll help find a solution.

Can I track my order?

Shortly after your order is shipped, you will receive an email with tracking information. You can also login to your account to track your order.

Have another issue with your checkout or order?

Have an issue not addressed above, contact us and we’ll help find a solution.



Sizing

How should I measure my child's feet for the best fit?

You can print out the Kurkside home measuring kit to measure your child’s feet for the best fit here.

What sizes are available?

"Tiny Toes" range from sizes 5 - 8
"Kiddos" range from sizes 9 - 12
"Big Kids" range from sizes 13 - 2

Do you offer half sizes?

Kids grow at such a rapid rate and typically needs a new size every 60-90 days. Our shoes have a little more wiggle room at the front in order to accommodate growing feet. As such, we only carry whole sizes.

What ages do your shoes typically cover?

As a general rule of thumb, our sizes cover kids ages 2 to 10.

How do your shoes run?

Usually, toward anything dirty, dangerous, steep or off limits. (If you find kids’ shoes that magically run toward nap time or Grandma, buy a case.) But seriously, Kurkside's run short in size with an occasional exception. We are always here to help!

Do your shoes run narrow, wide or extra wide?

The majority of kid's feet tend to run medium to wide. At Kurkside, we thin out our heels and use a medium (to wide) shape to ensure a fit specifically for growing feet.

Other questions about sizing?

Have a question about sizing not addressed above, contact us and we’ll help you out.